/* ------------------------------------------------------------------
 * Global Care Lead Management — stylesheet
 * Scoped by body class: .public (marketing), .auth (login/register),
 * .app (logged-in portals).
 * ------------------------------------------------------------------ */

:root {
    --gc-primary:      #0f766e;
    --gc-primary-dark: #115e59;
    --gc-primary-deep: #042f2e;
    --gc-accent:       #f97316;
    --gc-accent-dark:  #ea580c;
    --gc-bg:           #f5f7f9;
    --gc-ink:          #0f172a;
    --gc-muted:        #64748b;
    --gc-border:       #e2e8f0;
    --gc-border-soft:  #eef2f6;
    --gc-surface:      #ffffff;
    --gc-mist:         #f8fafc;
    --gc-hot:          #dc2626;
    --gc-warm:         #ea580c;
    --gc-cold:         #2563eb;
    --gc-converted:    #16a34a;
    --gc-invalid:      #94a3b8;
    --radius:          10px;
    --radius-lg:       14px;
    --shadow:          0 1px 2px rgba(15,23,42,.05);
    --shadow-md:       0 4px 14px rgba(15,23,42,.08);
    --shadow-lg:       0 16px 40px rgba(15,23,42,.10);
    --focus-ring:      0 0 0 3px rgba(15, 118, 110, 0.18);
}

* { box-sizing: border-box; }
body {
    margin: 0;
    font-family: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
    color: var(--gc-ink);
    background: var(--gc-bg);
    line-height: 1.5;
}
a { color: var(--gc-primary); text-decoration: none; }
a:hover { text-decoration: underline; }
h1,h2,h3 { margin-top: 0; color: var(--gc-primary-dark); }
small, .small { font-size: .85rem; }
.muted { color: var(--gc-muted); }

.container { max-width: 1100px; margin: 0 auto; padding: 0 1.25rem; }

/* ----- buttons ----------------------------------------------------------- */
.btn {
    display: inline-flex; align-items: center; justify-content: center; gap: .4rem;
    padding: .58rem 1.05rem; border-radius: var(--radius);
    background: #fff; color: var(--gc-primary-dark);
    border: 1px solid var(--gc-border); font-weight: 600; cursor: pointer; font-size: .92rem;
    text-decoration: none; line-height: 1.2;
    transition: all .15s ease;
    box-shadow: var(--shadow);
}
.btn:hover {
    background: var(--gc-mist);
    border-color: #cbd5e1;
    text-decoration: none;
    transform: translateY(-1px);
    box-shadow: var(--shadow-md);
}
.btn:active { transform: translateY(0); }
.btn:focus-visible { outline: none; box-shadow: var(--focus-ring); }
.btn.primary {
    background: linear-gradient(135deg, var(--gc-accent) 0%, var(--gc-accent-dark) 100%);
    color: #fff;
    border-color: transparent;
    box-shadow: 0 4px 12px -2px rgba(249, 115, 22, 0.4);
}
.btn.primary:hover {
    background: linear-gradient(135deg, #fb923c 0%, var(--gc-accent) 100%);
    box-shadow: 0 8px 18px -4px rgba(249, 115, 22, 0.5);
}
.btn.teal {
    background: linear-gradient(135deg, var(--gc-primary) 0%, var(--gc-primary-dark) 100%);
    color: #fff;
    border-color: transparent;
    box-shadow: 0 4px 12px -2px rgba(15, 118, 110, 0.4);
}
.btn.teal:hover {
    box-shadow: 0 8px 18px -4px rgba(15, 118, 110, 0.5);
}
.btn.small { padding: .35rem .7rem; font-size: .82rem; }
.btn.danger {
    background: linear-gradient(135deg, #ef4444 0%, #b91c1c 100%);
    color: #fff;
    border-color: transparent;
    box-shadow: 0 4px 12px -2px rgba(220, 38, 38, 0.4);
}
.btn.ghost { background: transparent; box-shadow: none; }
.btn.ghost:hover { background: var(--gc-mist); }

/* ----- forms (modern, app-wide) ----------------------------------------- */
input[type="text"], input[type="email"], input[type="tel"], input[type="password"],
input[type="number"], input[type="search"], input[type="url"], input[type="date"],
input[type="datetime-local"], input[type="time"], input:not([type]),
select, textarea {
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    width: 100%;
    padding: .62rem .85rem;
    border: 1px solid var(--gc-border);
    border-radius: var(--radius);
    font: inherit;
    font-size: .94rem;
    color: var(--gc-ink);
    background: #fff;
    line-height: 1.4;
    transition: border-color .15s ease, box-shadow .15s ease, background-color .15s ease;
}

input[type="text"]:hover, input[type="email"]:hover, input[type="tel"]:hover,
input[type="password"]:hover, input[type="number"]:hover, input[type="search"]:hover,
input[type="url"]:hover, input[type="date"]:hover, input[type="datetime-local"]:hover,
input[type="time"]:hover, input:not([type]):hover,
select:hover, textarea:hover {
    border-color: #cbd5e1;
}

input[type="text"]:focus, input[type="email"]:focus, input[type="tel"]:focus,
input[type="password"]:focus, input[type="number"]:focus, input[type="search"]:focus,
input[type="url"]:focus, input[type="date"]:focus, input[type="datetime-local"]:focus,
input[type="time"]:focus, input:not([type]):focus,
select:focus, textarea:focus {
    outline: none;
    border-color: var(--gc-primary);
    box-shadow: var(--focus-ring);
}

input::placeholder, textarea::placeholder {
    color: #94a3b8;
}

/* Custom dropdown arrow for selects */
select {
    padding-right: 2.4rem;
    background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12' fill='none' stroke='%2364748b' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'><polyline points='3 4.5 6 7.5 9 4.5'/></svg>");
    background-repeat: no-repeat;
    background-position: right .85rem center;
    background-size: 12px 12px;
    cursor: pointer;
}
select:focus {
    background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12' fill='none' stroke='%230f766e' stroke-width='2.2' stroke-linecap='round' stroke-linejoin='round'><polyline points='3 4.5 6 7.5 9 4.5'/></svg>");
}

textarea { min-height: 5rem; resize: vertical; }

/* Search input — magnifier icon */
input[type="search"] {
    padding-left: 2.4rem;
    background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'><circle cx='11' cy='11' r='7'/><line x1='21' y1='21' x2='16.65' y2='16.65'/></svg>");
    background-repeat: no-repeat;
    background-position: .85rem center;
    background-size: 14px 14px;
}
input[type="search"]::-webkit-search-cancel-button { -webkit-appearance: none; }

/* Checkboxes & radios — subtle modern */
input[type="checkbox"], input[type="radio"] {
    width: 1.05rem; height: 1.05rem;
    accent-color: var(--gc-primary);
    cursor: pointer;
    margin-right: .35rem;
    vertical-align: middle;
}

/* Disabled state */
input:disabled, select:disabled, textarea:disabled {
    background: var(--gc-mist);
    color: var(--gc-muted);
    cursor: not-allowed;
}

/* Stacked form labels */
form.stacked label {
    display: block;
    margin: .9rem 0 .35rem;
    font-weight: 600;
    font-size: .88rem;
    color: var(--gc-ink);
}
form.stacked label input,
form.stacked label select,
form.stacked label textarea {
    margin-top: .35rem;
}
form.stacked button { margin-top: 1.1rem; }

/* Filter row used on list pages — wraps inputs cleanly */
.filter-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: .6rem;
    padding: 1rem;
    background: #fff;
    border: 1px solid var(--gc-border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow);
    margin-bottom: 1.1rem;
}
.filter-row > input,
.filter-row > select,
.filter-row > textarea {
    width: auto;
    flex: 0 1 auto;
    min-width: 160px;
}
.filter-row > input[type="search"] { flex: 1 1 240px; min-width: 220px; }
.filter-row > .spacer { flex: 1 1 auto; }

/* Inputs/selects sitting inside .row also auto-shrink */
.row > input, .row > select, .row > textarea {
    width: auto;
    flex: 0 1 auto;
    min-width: 160px;
}

/* Labelled inline field (for inline forms) */
.field-inline { display: inline-flex; flex-direction: column; gap: .25rem; font-size: .82rem; color: var(--gc-muted); }

/* Alerts — softer, modern */
.alert {
    padding: .8rem 1rem;
    border-radius: var(--radius);
    margin: .5rem 0;
    font-size: .92rem;
    border: 1px solid transparent;
    display: flex;
    align-items: flex-start;
    gap: .55rem;
}
.alert.error   { background: #fef2f2; color: #991b1b; border-color: #fecaca; }
.alert.info    { background: #eff6ff; color: #1e40af; border-color: #bfdbfe; }
.alert.success { background: #f0fdf4; color: #166534; border-color: #bbf7d0; }
.alert.warning { background: #fffbeb; color: #92400e; border-color: #fde68a; }

/* ----- public landing ---------------------------------------------------- */
body.public .site-header { background: #fff; border-bottom: 1px solid var(--gc-border); }
body.public .site-header .container { display: flex; align-items: center; justify-content: space-between; padding-block: 1rem; }
body.public .site-header .brand { font-weight: 700; color: var(--gc-primary-dark); font-size: 1.1rem; }
body.public .site-header nav a { margin-left: 1rem; }
.hero { background: linear-gradient(135deg, var(--gc-primary), var(--gc-primary-dark)); color: #fff; padding: 4rem 0; }
.hero h1 { color: #fff; font-size: clamp(1.8rem, 4vw, 2.8rem); margin: 0 0 .5rem; }
.hero .lede { max-width: 48rem; font-size: 1.1rem; color: #e8f2ef; }
.hero .cta { margin-top: 1.5rem; display: flex; gap: .75rem; flex-wrap: wrap; }
.features { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 1rem; padding-block: 3rem; }
.feature { background: #fff; border: 1px solid var(--gc-border); border-radius: var(--radius); padding: 1.25rem; box-shadow: var(--shadow); }
.site-footer { border-top: 1px solid var(--gc-border); background: #fff; padding: 1.25rem 0; margin-top: 2rem; color: var(--gc-muted); }

/* ----- auth layout ------------------------------------------------------- */
body.auth {
    min-height: 100vh;
    font-family: 'Inter', system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
    background:
        radial-gradient(ellipse at 80% 20%, rgba(249, 115, 22, 0.30) 0%, transparent 50%),
        radial-gradient(ellipse at 20% 80%, rgba(15, 118, 110, 0.45) 0%, transparent 55%),
        linear-gradient(135deg, var(--gc-primary-deep) 0%, var(--gc-primary-dark) 60%, var(--gc-primary) 100%);
    display: flex; align-items: center; justify-content: center;
    -webkit-font-smoothing: antialiased;
}
.auth-wrap { max-width: 440px; width: 100%; padding: 2rem 1.25rem; }
.auth-wrap .brand {
    display: block;
    color: #fff;
    font-weight: 800;
    margin-bottom: 1.25rem;
    font-size: 1.35rem;
    text-align: center;
    letter-spacing: -0.02em;
    text-shadow: 0 2px 12px rgba(0,0,0,0.2);
}
.auth-card {
    background: #fff;
    padding: 2.2rem;
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-lg);
    border: 1px solid rgba(255,255,255,0.4);
}
.auth-card h1 {
    margin-top: 0;
    font-size: 1.6rem;
    font-weight: 800;
    letter-spacing: -0.02em;
    color: var(--gc-ink);
}
.auth-card .muted, .auth-card p { color: var(--gc-muted); }
.auth-card form button { width: 100%; padding: .8rem 1rem; font-size: .98rem; }

/* ----- app shell --------------------------------------------------------- */
body.app {
    background: var(--gc-bg);
    font-family: 'Inter', system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
    -webkit-font-smoothing: antialiased;
}
.app-header {
    background: rgba(255,255,255,.92);
    backdrop-filter: saturate(180%) blur(10px);
    -webkit-backdrop-filter: saturate(180%) blur(10px);
    border-bottom: 1px solid var(--gc-border);
    position: sticky; top: 0; z-index: 5;
}
.app-header-inner { display: flex; align-items: center; gap: .85rem; padding: .8rem 1.5rem; }
.app-header .brand {
    font-weight: 800;
    background: linear-gradient(135deg, var(--gc-primary) 0%, var(--gc-primary-dark) 100%);
    -webkit-background-clip: text; background-clip: text; color: transparent;
    letter-spacing: -0.02em;
}
.role-pill {
    background: linear-gradient(135deg, var(--gc-primary) 0%, var(--gc-primary-dark) 100%);
    color: #fff; padding: .2rem .65rem; border-radius: 999px;
    font-size: .68rem; font-weight: 700; letter-spacing: .05em; text-transform: uppercase;
}
.app-header .spacer { flex: 1; }
.app-header a {
    color: var(--gc-muted);
    font-weight: 500;
    padding: .35rem .7rem;
    border-radius: 8px;
    font-size: .9rem;
}
.app-header a:hover { color: var(--gc-primary-dark); background: var(--gc-mist); text-decoration: none; }
.app-header a.notif { position: relative; }

.app-body { display: grid; grid-template-columns: 230px 1fr; min-height: calc(100vh - 56px); }
.app-sidebar {
    background: #fff;
    border-right: 1px solid var(--gc-border);
    padding: 1.2rem .6rem;
}
.app-sidebar nav { display: flex; flex-direction: column; gap: 2px; }
.app-sidebar nav a {
    padding: .55rem .95rem;
    color: var(--gc-muted);
    border-radius: 8px;
    font-size: .92rem;
    font-weight: 500;
    transition: background .15s, color .15s;
}
.app-sidebar nav a:hover {
    background: var(--gc-mist);
    color: var(--gc-primary-dark);
    text-decoration: none;
}
.app-sidebar nav a.active {
    background: linear-gradient(135deg, rgba(15, 118, 110, 0.10) 0%, rgba(15, 118, 110, 0.04) 100%);
    color: var(--gc-primary-dark);
    font-weight: 700;
    box-shadow: inset 3px 0 0 var(--gc-accent);
}
.app-main { padding: 1.75rem 2rem; }
.app-main h1 {
    font-size: 1.65rem;
    font-weight: 800;
    letter-spacing: -0.02em;
    color: var(--gc-ink);
    margin: 0 0 1.25rem;
}
.app-main h2 {
    font-size: 1.2rem;
    font-weight: 700;
    color: var(--gc-ink);
    margin: 1.5rem 0 .85rem;
}

/* ----- cards & tables ---------------------------------------------------- */
.card {
    background: var(--gc-surface);
    border: 1px solid var(--gc-border);
    border-radius: var(--radius-lg);
    padding: 1.25rem;
    box-shadow: var(--shadow);
    transition: box-shadow .2s ease;
}
.card:hover { box-shadow: var(--shadow-md); }
.card.flat { box-shadow: none; }
.card.flat:hover { box-shadow: none; }

.cards-grid {
    display: grid;
    gap: 1rem;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    margin-bottom: 1.5rem;
}
.kpi { display: flex; flex-direction: column; }
.kpi .label {
    color: var(--gc-muted);
    font-size: .72rem;
    text-transform: uppercase;
    letter-spacing: .08em;
    font-weight: 600;
}
.kpi .value {
    font-size: 1.95rem;
    font-weight: 800;
    background: linear-gradient(135deg, var(--gc-primary-dark) 0%, var(--gc-primary) 100%);
    -webkit-background-clip: text; background-clip: text; color: transparent;
    margin-top: .35rem;
    line-height: 1.1;
    letter-spacing: -0.02em;
}

.table {
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
    background: #fff;
    border-radius: var(--radius-lg);
    overflow: hidden;
}
.table th, .table td {
    padding: .85rem 1rem;
    border-bottom: 1px solid var(--gc-border-soft);
    text-align: left;
    font-size: .92rem;
    vertical-align: middle;
}
.table thead th {
    background: var(--gc-mist);
    color: var(--gc-muted);
    font-weight: 700;
    font-size: .72rem;
    text-transform: uppercase;
    letter-spacing: .07em;
    border-bottom: 1px solid var(--gc-border);
}
.table tbody tr:last-child td { border-bottom: none; }
.table tbody tr { transition: background .12s; }
.table tbody tr:hover td { background: var(--gc-mist); }
.table a { color: var(--gc-primary-dark); font-weight: 600; }
.table a:hover { color: var(--gc-primary); }

/* When a card wraps a table, tighten the padding and let the table breathe */
.card > .table:first-child { margin-top: -1.25rem; margin-left: -1.25rem; margin-right: -1.25rem; width: calc(100% + 2.5rem); border-radius: 0; }
.card > .table:first-child + * { margin-top: 1rem; }
.card > .table:only-child { margin-bottom: -1.25rem; }

/* ----- badges ------------------------------------------------------------ */
.badge {
    display: inline-flex; align-items: center;
    padding: .22rem .65rem;
    border-radius: 999px;
    font-size: .68rem;
    font-weight: 700;
    color: #fff;
    letter-spacing: .04em;
    text-transform: uppercase;
    line-height: 1;
}
.badge.hot         { background: linear-gradient(135deg, #ef4444 0%, #b91c1c 100%); }
.badge.warm        { background: linear-gradient(135deg, #fb923c 0%, #ea580c 100%); }
.badge.cold        { background: linear-gradient(135deg, #60a5fa 0%, #2563eb 100%); }
.badge.converted   { background: linear-gradient(135deg, #4ade80 0%, #16a34a 100%); }
.badge.invalid     { background: #94a3b8; }
.badge.new         { background: linear-gradient(135deg, var(--gc-primary) 0%, var(--gc-primary-dark) 100%); }
.badge.critical    { background: linear-gradient(135deg, #dc2626 0%, #7f1d1d 100%); animation: pulseCrit 2s ease-in-out infinite; }
@keyframes pulseCrit {
    0%, 100% { box-shadow: 0 0 0 0 rgba(220, 38, 38, 0.4); }
    50%      { box-shadow: 0 0 0 5px rgba(220, 38, 38, 0); }
}

/* ----- conversation view ------------------------------------------------- */
.chat {
    display: flex; flex-direction: column; gap: .55rem;
    max-height: 60vh; overflow-y: auto;
    padding: 1.2rem;
    background: linear-gradient(180deg, #f1f5f9 0%, #e2e8f0 100%);
    border-radius: var(--radius-lg);
}
.bubble {
    max-width: 72%;
    padding: .65rem .9rem;
    border-radius: 16px;
    white-space: pre-wrap;
    word-wrap: break-word;
    font-size: .94rem;
    line-height: 1.45;
    box-shadow: 0 1px 2px rgba(15,23,42,.06);
}
.bubble.in  { align-self: flex-start; background: #fff; border-bottom-left-radius: 4px; }
.bubble.out { align-self: flex-end; background: linear-gradient(135deg, #dcfce7 0%, #bbf7d0 100%); border-bottom-right-radius: 4px; }
.bubble.sys { align-self: center; background: #fef3c7; color: #78350f; font-style: italic; font-size: .85rem; }
.bubble .meta { display: block; font-size: .68rem; color: var(--gc-muted); margin-top: .3rem; }

/* ----- pagination -------------------------------------------------------- */
.pager { margin: 1.25rem 0; display: flex; gap: .35rem; flex-wrap: wrap; }
.pager a, .pager span {
    padding: .45rem .85rem;
    border: 1px solid var(--gc-border);
    border-radius: 8px;
    font-size: .85rem;
    font-weight: 600;
    background: #fff;
    color: var(--gc-muted);
    text-decoration: none;
    transition: all .15s;
}
.pager a:hover { background: var(--gc-mist); color: var(--gc-primary-dark); border-color: #cbd5e1; }
.pager .active {
    background: linear-gradient(135deg, var(--gc-primary) 0%, var(--gc-primary-dark) 100%);
    color: #fff;
    border-color: transparent;
    box-shadow: 0 4px 10px -2px rgba(15, 118, 110, 0.4);
}

/* ----- utility ----------------------------------------------------------- */
.row { display: flex; gap: 1rem; flex-wrap: wrap; align-items: center; }
.row > * { flex: 0 0 auto; }
.spread { display: flex; justify-content: space-between; align-items: center; gap: 1rem; }
.stack { display: flex; flex-direction: column; gap: .5rem; }
.mt-1 { margin-top: .5rem; }
.mt-2 { margin-top: 1rem; }
.mt-3 { margin-top: 1.5rem; }